Explore and Apply for Service Desk Analyst jobs in Southampton, United Kingdom

Your new company

Your new role

You’ll be supporting the client as an IT Deployment Support Technician, responsible for supporting the refresh and migration of end-user devices. Working under the direction of the Contractor Engineer and Site Manager, you’ll play a key role in ensuring the smooth delivery of new laptops and the collection of legacy equipment, all in line with the project’s migration schedule.

Key Responsibilities include -

• Setting up and operating the Refresh Clinic

• Migrating and refreshing laptops for end users

• Logging into systems as instructed to support device setup

• Collecting and handing over devices in line with the migration plan

• Updating workflow management systems accurately

• Escalating unresolved issues to Post-Migration Support Engineers

• Conducting daily manual stock checks and reporting findings

• Ensuring secure packaging and classification of returned devices

• Moving equipment between storage and clinic locations daily

What you'll need to succeed

• Valid SC Clearance

• British Citizenship and a UK passport

• Experience in IT hardware deployment or desktop support

• Strong attention to detail and ability to follow structured processes

• Comfortable working in a secure, fast-paced environment

What you'll get in return

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.