Job type
PermanentLocation
ManchesterWorking Pattern
Flexible Working,Full-timeSpecialism
InfrastructureIndustry
Manufacturing & ProductionPay
Basic Salary of £30,000 plus benefits
Service Desk Analyst – Greater Manchester (North) – Global Payment Solutions Org – £30,000
Service Desk Analyst – Greater Manchester (North) – Global Payment Solutions Org – Full-Time Role – Basic Salary up to £30,000 + Very Strong Benefits Package – Hybrid Working
Are you passionate about technology and customer service?
Hays have partnered with a global leader in payment solutions, helping them source a dedicated Service Desk Analyst to join their dynamic IT team. This innovative company powers millions of transactions worldwide, ensuring seamless payment experiences across various industries.
About the Role
As a Service Desk Analyst, you will be the first point of contact for IT support within the organisation. Your role involves addressing IT incidents, fulfilling service requests, and maintaining system integrity through troubleshooting and updates.
Requirements:
- Minimum 1 year's experience in Information Systems support roles.
- Proficiency with MS Office 365 products.
- Experience working in an ITIL environment.
- Exceptional communication skills / telephone etiquette
- Strong analytical and problem-solving abilities.
What We Offer
- Competitive basic salary of up to £30,000 plus fixed company bonus
- Defined career growth plans and company-paid training.
- 25 days annual leave + Bank Holidays + Christmas Shut Down (4 extra days)
- Annual performance bonus and company pension match up to 7%.
- Life assurance and opportunities for global travel.
- Hybrid working 2/3 days on site (Oldham)
- Free Parking
For more information, or to apply, please email an up-to-date CV to adam.russell@hays.com. First stage interviews will be arranged for the week commencing April 22nd 2025.
