Explore and Apply for Service Desk Analyst jobs in Lancashire, United Kingdom

Your new company

The school is embarking on several key technology initiatives over the 6 weeks holidays, including the rollout and management of a 1:1 device programme comprising approximately 180 laptops, the implementation of new business software, and the introduction of a site-wide swipe card access system. You will play a leading role in delivering these projects whilst shaping the future ICT strategy of the school.

Your new role

As an IT Technician, you will be responsible for the day-to-day management of the schools' ICT provision and technical support. You will be working alongside another IT Technician ensuring the projects get completed over the holidays and then from September you will be ensuring the staff and students receive a high quality and responsive IT service.

Key responsibilities

• Managing network accounts, access rights and system security
• Managing all technical support requests and workloads
• Providing 1st - 3rd line support across the school
• Support and deliver key ICT projects including new business software implementation, site access and swipe card systems, and 1:1 laptop programmes.
• Promoting Microsoft technologies
• Managing ICT budgets, procurement and external suppliers.
• Conducting ICT audits and risk assessments to ensure compliance and best practice.

What you'll need to succeed

• Schools
• Colleges or Universities
• Local Authorities

• Strong knowledge of Microsoft technologies and cloud services.
• Experience managing networks, servers and ICT infrastructure.
• An understanding of cybersecurity, risk management and data protection.
• Excellent communication and stakeholder management skills.
• A proactive approach and the ability to work independently.

What you'll get in return

• An immediate start within a friendly and welcoming school environment

• A chance to make a meaningful impact on a thriving school community

• Flexible working – Monday to Thursday: 8:00am – 4:00pm and Friday: 8:00am – 3:30pm

• Weekly pay of around £130 - £150 per day

• A dedicated consultant at Hays to support with compliance, payments and future opportunities

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.