Job type
ContractLocation
BangorWorking Pattern
Full-timeSpecialism
CloudIndustry
Technology & Internet ServicesPay
150 - 200 Per Day
Service Desk Technician – Contract (Immediate Start)
Service Desk Technician – Contract (Immediate Start)
Bangor / Newtownards Area
£150–£200 per day
£150–£200 per day
We’re recruiting a Service Desk Technician for an immediate‑start contract based in the Bangor / Newtownards area. This is a great opportunity for someone with solid 1st line support experience who’s comfortable working in a fast‑paced environment.
The role:
- Providing 2nd line IT support for incidents and service requests
- Troubleshooting and resolving more complex issues across Windows OS, Microsoft 365, Active Directory, hardware, and applications
- Supporting and mentoring 1st line colleagues where required
- Managing tickets through to resolution within agreed SLAs
- Working closely with infrastructure and third‑party teams on escalations
What we’re looking for:
- Proven experience in a 2nd Line Service Desk / IT Support role
- Strong hands‑on knowledge of Microsoft 365, Windows, Active Directory, and desktop support
- Confident troubleshooting and problem‑solving skills
- Strong communication skills with a customer‑focused approach
- Available to start immediately
What’s on offer:
- Contract day rate between £150–£200 (depending on experience)
- On‑site role in the Bangor / Newtownards area
- Well‑structured environment with an established IT team
- Immediate start
Apply now or get in touch for a confidential chat to discuss the role.
