Job type
ContractLocation
BelfastWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
26000–28000 p/a
IT SUPPORT
Technical Support Specialist (6-Month Contract with Potential Extension)
Seeking a Technical Support Specialist to join a team on a 6-month contract basis, with a high possibility of extension. This role is critical in providing comprehensive technical support across our diverse range of applications and systems, ensuring seamless operations for all service users.
Key Responsibilities:
- Install, maintain, troubleshoot, and upgrade computer hardware, software, mobile devices, and peripheral equipment.
- Provide robust support for corporate systems, telecommunications networks (data and voice), and Microsoft Office applications.
- Manage and coordinate the Service Desk software system, prioritising tasks, responding to queries, and identifying resolutions.
- Execute service requests, including setting up new users and email accounts.
- Offer technical support for the IT Strategy and other IT-related equipment such as ticketing systems and CCTV.
- Implement security procedures for the control of corporate assets.
- Deliver basic training for corporate applications.
- Cover and support the Help Desk and Computer Operations as part of an integrated team.
Qualifications:
- NVQ Level 3 or equivalent in Information Technology or a Business-related subject.
Special Aptitudes:
- Knowledge of corporate networks (LAN/WAN).
- Excellent organisational and prioritisation skills.
Circumstances:
- Must possess a full current driving licence and have access to a car.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
