Job type
PermanentLocation
BelfastWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
30000
The FMCG organisation requires a Support Engineer.
Your Company :
A well-established FMCG company is seeking a talented IS Service Support Engineer to join their Information Systems department. This role is based in Belfast but involves supporting multiple locations across the UK and Ireland.
Your Role
As a Support Engineer, you will be responsible for ensuring the smooth operation and improvement of the end-user experience and desktop environment. Your duties will include:
- Providing prompt and efficient remote support, with occasional travel to remote sites.
- Managing and maintaining hardware and software, including deployment, patching, and updates.
- Supporting user account management and authorisations.
- Diagnosing and resolving computer and application faults.
- Ensuring high availability and uptime of desktop/laptop systems.
- Developing processes and tools to enhance support capabilities.
What You Need to Succeed :
To excel in this role, you should have:
- Experience in IS technologies, including Windows Desktop OS, Microsoft 365, and common applications.
- Knowledge of server technologies, such as Active Directory, DNS, DHCP, and virtual servers.
- Strong troubleshooting and analytical skills.
- Excellent communication skills, both verbal and written.
- The ability to prioritise tasks and manage stressful situations effectively.
- A proactive approach to problem-solving and ownership of responsibilities.
- A full driving licence.
What You Will Get in Return :
- Competitive Salary: A salary that reflects your skills and experience.
- Professional Development: Opportunities for training and career growth.
- Work-Life Balance: Flexible working hours and the possibility of remote work.
- Supportive Environment: A collaborative and friendly team atmosphere.
- Health and Wellbeing: Access to health and wellness programs.
- Travel Opportunities: Occasional travel to various sites across the UK and Ireland.
- Employee Discounts: Discounts on company products and services.
- Pension Scheme: A contributory pension plan to secure your future.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.