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Senior Manager – Cybersecurity Operational Resilience

As a Senior Manager of Operational Resilience, you will work with senior executives. Across Financial Services to build organisations that can withstand strategic problems, operational, and technology ‑ driven disruption. You will lead major resilience programmes, shape client strategies, and drive the growth of our market ‑ leading resilience practice.

Key Responsibilities:

Client Delivery & Leadership

• Lead complex, multi ‑ stakeholder engagements—overseeing budget, risk, delivery, and team management.

• Deliver high ‑ quality resilience, continuity, and crisis management programmes.

• Act as a senior subject-matter expert in resilience, crisis response, and Incident management.

• Build trusted C ‑ suite and Board ‑ level relationships, influencing resilience strategy and regulatory compliance.

• Expand client accounts by identifying new opportunities and shaping value ‑ adding solutions.

• Commercial & Market Growth

• Contribute to go-to-market activity and commercial pipeline development.

• Shape new digital, automated, and AI ‑ enabled resilience offerings.

• Support eminence building through thought leadership and sector insights.

• Internal Leadership

• Lead initiatives to strengthen team capability, frameworks, and delivery quality.

• Mentor colleagues and champion a high ‑ performance, collaborative culture.

• Example Engagements

• Designing and delivering large ‑ scale resilience transformation programmes.

• Developing contingency plans for cyberattacks, supply chain failures, and systemic disruptions.

• Supporting operational readiness for major events: mergers, technology go ‑ lives, product launches.

• Running crisis simulations, resilience testing, and incident response frameworks.

• Deploying into live crises and leading post ‑ event reviews.

Skills & Experience:

Technical Expertise

• Deep knowledge of operational resilience within Financial Services and relevant global regulations.

• Broad experience across resilience domains:

• Technology & digital resilience

• Cloud and third-party resilience

• Disaster recovery & IT service continuity

• Crisis management, scenario testing, and contingency planning

• Operational risk and enterprise risk management

• Client & Stakeholder Leadership

• Strong track record of commercial growth and relationship development.

• Executive presence with the ability to influence senior leaders and Boards.

• Ability to translate organisational strategy into practical resilience outcomes.

• Analytical & Delivery Strengths

• Skilled in resilience testing, scenario planning, and mapping critical services and dependencies.

• Strong problem-solver able to navigate complex, fast ‑ moving environments.

• Personal Attributes

• Collaborative, resilient, and proactive.

• Comfortable with ambiguity and shifting regulatory landscapes.

• Flexible and willing to travel in line with client needs.