Your new role

• Supporting residents to remain living independently as possible, encouraging involvement in scheme and community activities
• Morning calls to vulnerable residents on scheme
• Assist with lettings, viewings and inductions - ensuring residents know how to operate communal facilities
• Reviewing and updating risk assessments/support plans
• Completing referrals for aids and adaptations
• Offer low level advice and guidance in relation to arrears, housing benefit and mental health - signposting to external agencies where appropriate
• Complete routine health & safety checks and scheme inspections, including fire alarm/door testing and legionella
• Assisting with reporting repairs and liaising with maintenance/contractor teams to follow up on completed works
• Responding to enquiries from customers, family members or stakeholders

What you'll need to succeed

• Minimum 12 months experience of working in housing with older or vulnerable people

• Experience of completing assessments, developing support plans and managing a caseload

• Knowledge and understanding of the welfare/housing benefit system

• Knowledge and experience of safeguarding practices & procedures

• Excellent communication and interpersonal skills

• Confident lone worker and the ability to work on your own initiative

What you'll get in return

• Weekly pay

• Option to be paid via PAYE or Umbrella

• Hourly rates up to £17ph

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.