We have an exciting opportunity to recruit a Scheme Manager in Helsby on an ongoing, temporary basis, working 35 hours per week and hourly rates between £16.15 per hour and £18.94 per hour.

You'll be responsible for ensuring the delivery of high-quality, customer-focused Retirement Living Scheme services, ensuring excellent customer service is achieved and performance is maximised.

Your new role

• Oversee allocations and lettings to meet void targets and maximise income for the group

• Low-level Anti-Social Behaviour interventions and tenancy enforcement where appropriate

• Ensuring compliance with health & safety legislation, carrying out routine testing of safety equipment and recording/managing all incidents

• General admin duties including managing purchase orders and invoices

• Arranging, promoting and leading at customer meetings, listening and responding to feedback in line with customer values

• Enable various events and activities within the scheme to encourage resident engagement

• Effective partnership working with colleagues, stakeholders, care providers and on-site businesses

What you'll need to succeed

• Proven experience delivering key housing & tenancy management functions including allocations, lettings, low level ASB management and voids control

• Good knowledge and understanding of housing management legislation and best practice

• Experience of working with a vulnerable customer group, ideally the elderly

• Ability to work alone and organise workload efficiently

• Strong communication and interpersonal skills

What you'll get in return

• Weekly pay

• Ongoing temporary contract

• Hourly rates between 16.15 and £18.94

• Option to be paid via PAYE or Umbrella

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.