Job type
TemporaryLocation
ScunthorpeWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Manufacturing & ProductionPay
28000 - 30000
TEMPORARY TO PERMANENT CUSTOMER SERVICES/SALES ORDER PROCESSING JOB SCUNTHORPE UPTO 30K
Your new company
Looking for a temporary to permanent Customer Service/Sales Order processing job? Come and work with a new team in a very busy manufacturing business in Scunthorpe!
We are looking for a proactive and detail-oriented Sales & Administration Coordinator to support our internal teams and contribute to an exceptional customer experience. This role is ideal for someone who thrives in a fast‑paced environment, enjoys taking ownership of tasks, and is confident in communicating with both customers and internal departments.
Key Responsibilities
- Assist the sales and administration team with day‑to‑day operational duties.
- Process and revise customer sales orders accurately.
- Prepare, update, and email sales quotations to customers.
- Handle customer enquiries via phone and email.
- Deliver high‑quality customer service at all times.
- Prepare and maintain Excel-based reports for carriers and customers.
- Liaise with carriers to obtain proof of delivery and resolve non‑delivery issues.
- Address and resolve sales invoice queries efficiently.
- Convert orders into invoices within the ERP system.
- Manage general customer correspondence and incoming inbox enquiries.
- Maintain accurate and up-to-date CRM/ERP records
- Exceptional attention to detail with a focus on accuracy.
- Confident user of Microsoft Office, especially Excel and Outlook.
- Previous experience with ERP systems is an advantage (not essential).
- Strong organisational skills and effective communication abilities.
- Proven background in delivering excellent customer service.
- Ability to prioritise, manage time effectively, and work independently.
What you'll get in return
A great team!
25 days holiday plus statsFree parking
Annual bonus
4 o clock finish on a Friday
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.