Job type
PermanentLocation
WatfordWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Property & Real EstatePay
28000
Managing client relationships, call handling and updating CRM systems
Your new company
A fantastic opportunity to work for a company that provides professional property surveys and valuations across the UK, conducted by qualified experts. Their services include detailed inspections for homebuyers, comprehensive building surveys, and formal property valuations. They focus on delivering fast, reliable reports using advanced technology, ensuring high standards of customer service. Their approach is designed to simplify the property assessment process, offering peace of mind to clients through clear, actionable insights.
Your new role
As a Sales Administrator, you will be responsible for managing client relationships, meeting targets and expanding the organisation's customer base. You will be confident and adaptable when engaging with a wide range of clients, mostly warm leads.Your role will involve communicating with various stakeholders. Your contribution will be key to growing the business' client base while upholding the exceptional customer service standards this organisation is known for.
Call handling
Proactively following up on clients throughout the process
Handling email enquiries
Working alongside the customer service team to resolve issues efficiently
Highlighting issues and feeding back to improve service
What you'll need to succeed
Strong written and verbal skillsExcellent communication and customer service skills
Ability to build and maintain relationships
Ability to think and act efficiently
Confidence, credibility and resilience
Customer service or sales experience is desirable
What you'll get in return
Onsite ParkingEmployee of the month award
Discounts on company products
Free hot drinks throughout the day
Annual Leave - 22 days plus BH + 1 extra day for each year of service (Up to 5 additional days)
Pizza Tuesday
Company scheme - (Buy extra time off)
Employee Referral scheme
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.