I am working with a client in East Leeds to recruit a temporary Customer Service Coordinator. This role is for someone immediately available to start temporarily with a view to going permanently. Experience in a Manufacturing or FMCG background is essential.

• Order Processing:
  Handle order processing, including export orders and accompanying documentation.
• Customer Enquiries:
  Respond to telephone and email enquiries promptly and professionally.
• Invoice Queries:
  Investigate and complete all invoice queries for credit.
• Delivery Management:
  Advise customers when delivery promises are compromised and take necessary actions.
• Sales Pricing:
  Input sales prices, check, and file for audit purposes.
• Production Liaison:
  Work closely with the production team to ensure commitments are fulfilled.
• Logistics Coordination:
  Liaise with hauliers to ensure products are delivered as promised.
• Account Management:
  Collaborate with account managers regarding products and prices.

• Experience:
  Proven experience in a manufacturing or FMCG background is essential.
• Skills:
  Strong organisational, communication, and problem-solving skills.
• Attention to Detail:
  High level of accuracy in handling orders and documentation.
• Team Player:
  The ability to work effectively with various departments and external partners.

What you'll get in return

What you need to do now

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