• Delivering key management functions such as abandonments, relationship breakdowns, unauthorised occupation, mutual exchanges, tenancy reviews, tenancy audits, and failures to allow access

• Carrying out a range of visits including accompanied viewings, exchange inspections and attending evictions

• Triaging all ASB & hate crime cases, carrying out investigations, gathering evidence, preparing paperwork for legal proceedings and working in partnership with Enforcement Officers for more serious cases

• Supporting customers at low to medium risk of tenancy failure, carrying out assessments of need, identifying additional support needs, making appropriate referrals and implementing positive interventions to support tenancy sustainment

• Responding to general enquiries and complaints

• Preparing and serving notices for breaches of tenancy where appropriate

What you'll need to succeed

• Proven experience delivering key housing & tenancy management functions across a large geographical region

• Experience of ASB caseload management

• Knowledge and understanding of Housing & ASB legislation and best practice

• Driving licence with access to own vehicle and valid business insurance

What you'll get in return

• Weekly pay

• Competitive hourly rates

• Option to be paid PAYE or Umbrella

• Hybrid working

• Mileage reimbursement

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.