Explore and Apply for Residential Support Worker jobs in Warrington, United Kingdom

We're looking to recruit an experienced Housing Officer to join our busy social housing client in St Helens, supporting their Neighbourhoods team on a maternity cover contract until the end of July.

Key responsibilities:

• Manage a busy patch of general needs properties, ensuring safe, well-maintained neighbourhoods

• Support tenants with tenancy sustainment, including signposting to relevant services

• Handle low-medium level ASB cases, conducting investigations and working with partner agencies

• Carry out estate inspections, identify improvements and ensure timely follow-up

• Manage breaches of tenancy, prepare documentation including NOSP to serve when required, and liaise with legal teams

• Build strong relationships with tenants, community partners and internal colleagues to deliver excellent customer service

• Respond promptly to enquiries, complaints and safeguarding concerns

What you'll need to succeed

• Previous experience in a Housing Officer/Neighbourhood Officer role within a social housing environment

• Strong understanding of tenancy management, housing legislation and ASB processes

• Experience of handling ASB cases, breaches of tenancy and safeguarding

• Ability to travel across the St Helens area as needed

What you'll get in return

• Weekly pay

• Competitive hourly rates

• Option to be paid PAYE/Umbrella

• Mileage reimbursement

• Hybrid working

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.