Job type
TemporaryLocation
PeterboroughWorking Pattern
Full-timeSpecialism
Social HousingIndustry
Government & Public ServicesPay
Per hour
Job is a Housing Officer for a local Housing Association
Your new company
You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities.
Your new role
As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes.
What you'll need to succeed
To excel in this Housing Officer role, you will bring:
- Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases
- Strong ability to manage complex and high-volume caseloads effectively
- Excellent communication and interpersonal skills, with the ability to influence positive outcomes
- Experience of working with vulnerable customers and handling challenging situations with empathy
- Strong organisational and record-keeping skills
- A full driving licence and willingness to travel across a housing patch
Desirable:
- Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour processes
What you'll get in return
- A rewarding role with real impact on communities and residents’ lives
- Flexible hybrid working arrangements supporting work-life balance
- Opportunities for professional development and career progression
- A supportive, inclusive team culture within a values-driven organisation
- Competitive salary and benefits package
- What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
