Job type
PermanentLocation
LetchworthWorking Pattern
Full-timeSpecialism
ConstructionIndustry
ConstructionPay
Up to £70,000 per annum
Property Maintenance Repairs Manager
Job Opportunity: Repairs Manager
Location: Letchworth
Salary: up to 70k
About the Role:
As a Repairs Manager, you will oversee property maintenance, responsive repairs, voids, and complex repair cases, ensuring all tasks are completed safely and efficiently.
As a Repairs Manager, you will oversee property maintenance, responsive repairs, voids, and complex repair cases, ensuring all tasks are completed safely and efficiently.
About Our Client:
Our client is a reputable housing association based in Letchworth. You will join a supportive and collaborative team dedicated to maintaining high standards.
Our client is a reputable housing association based in Letchworth. You will join a supportive and collaborative team dedicated to maintaining high standards.
Key Responsibilities:
- Effectively manage the delivery of all responsive repairs, voids, and complex works through robust contract management.
- Foster a culture of information and knowledge sharing amongst team members, equipping them with the tools and support needed to make informed decisions.
- Assist the Head of Repairs in the daily operations of the department and contract management.
- Maintain strong operational relationships with the organisation, customers, and stakeholders.
- Handle escalated or complex repair issues and customer complaints.
The Ideal Candidate:
- Excellent communication skills, capable of addressing escalated customer complaints and building relationships with residents, contractors, and stakeholders.
- Proven experience in successful contract management, commissioning technical reports, and commercial awareness.
- Strong customer service skills, with an understanding of customer expectations.
