Job type
PermanentLocation
BelfastWorking Pattern
Full-timeSpecialism
Property And SurveyingIndustry
Property & Real EstatePay
competitive
*** Senior Property Manager – Residential Estate Agent – Belfast ***
Hays is proudly working with one of Northern Ireland’s leading independent estate agencies, with a strong reputation for residential sales, lettings, and property management. With a well-established brand and growing portfolio, they are seeking an experienced Senior Property Manager to support the continued growth and success of their Lettings & Property Management team.
Your new role
As a Senior Property Manager, you will play a key role in managing a residential portfolio while supporting the Head of Lettings & Property Management in delivering departmental objectives and driving business growth. This is a client-facing role requiring strong relationship management, operational oversight, and a proactive approach to service delivery.
Key responsibilities will include:
- Managing a portfolio of residential properties, ensuring full compliance with all relevant legislation and regulations
- Acting as the main point of contact for landlords and tenants, building and maintaining strong professional relationships
- Coordinating property maintenance and repairs, liaising with contractors to ensure works are completed in a timely and cost-effective manner.
- Conducting regular property inspections and ensuring any issues are promptly addressed
- Managing tenant onboarding, including referencing, lease agreements, and move-ins
- Overseeing rent collection, arrears management, and deposit handling in line with company procedures.
- Handling tenant queries, complaints, and disputes in a professional and efficient manner
- Proactively managing lease renewals to maximise occupancy and revenue
- Preparing and issuing client reports
- Ensuring all health & safety and compliance requirements are met, including certifications
- Maintaining accurate property and tenancy records
- Supporting business development by identifying opportunities to refer clients across the wider business (e.g. New Homes, Resale)
- Assisting the Department Head with the day-to-day running of the department
- Coaching and developing junior team members
- Contributing to overall departmental targets and maintaining strong client relationships
What you'll need to succeed
- 3–5 years’ experience in a residential property management role
- Strong knowledge of residential tenancy legislation (advantageous)
- Excellent communication and interpersonal skills
- Highly organised with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Working knowledge of Microsoft Office
- Full UK driving licence
What you'll get in return
- Competitive salary and benefits package
- Opportunity to join a well-established and highly regarded local agency
- Career progression within a growing business
- Supportive and collaborative team environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
