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Find and Apply for Project Support Analyst Jobs

  • Job type

    Temporary
  • Location

    Birmingham
  • Working Pattern

    Full-time
  • Specialism

    Infrastructure
  • Industry

    Technology & Internet Services
  • Pay

    Inside IR35

2nd Line Support. IT Support,

Hays are seeking an enthusiastic, driven and skilled to 2nd line engineer to join an exciting clients Team.

MUST HAVE A DRIVING LICENCE

What you will be doing
  • 2nd Line Support
  • Deploying IT Hardware
  • General troubleshooting
  • Record and track assets during deployment according to IT Services standards and workflow procedures
  • Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution
  • Support the set-up of new offices, sites or projects across the local region

Skills & Qualifications Required
  • A clean uk driving licence and your own vehicle
  • Relevant IT qualifications or demonstrable IT technical support experience
  • At least 4 years’ experience in IT Service Management principles and processes
  • Experience in working to Service Level Agreements
  • Ability to learn, understand, and apply new technologies.
  • Strong customer service skills
  • Working knowledge of database/excel structures/tables/configurations
  • Good numeracy, analytical and reporting skills
  • Travel expected to other offices


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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