Your new role

• Maintain and develop existing and new customers through appropriate communications
• Analyse and interpret customer schedule requirements to ensure on-time deliveries
• Ensure the material planning cycle is accurately reflected in our MRP (Material Planning) system
• Enter or maintain customer schedules, via EDI (Electronic Data Interchange) and other processes in an accurate and timely manner.
• To be responsible for and the first point of contact for specific customers; maintain and develop existing customer’s development plans and progress shortages to ensure on-time deliveries
• Analyse, evaluate and action MRP to ensure maximum on-time deliveries with minimum inventory holding
• Continually work to improve working processes, on-time deliveries and cost reductions in conjunction with other departments
• Maintain data integrity and support finance, quality and dispatch teams with day to day operations
• Support other team members and customers as required
• Liaise and attend meetings with other departments to aid business and organisational development

What you'll need to succeed

• Previous experience within Materials / Production Planning, Customer Service or a similar role
• Numerate & literate
• A team player
• Customer service focused
• Professional communication; written and verbal
• Organised & Analytical
• Ability to work to deadlines
• Ability to prioritise work
• Ability to work on own initiative

What you'll get in return
Competitive Salary, between £32,000 - £35,000 per annum
Night-based position, Monday - Thursday, 38 hours per week, 9pm-7am
Full Company Benefits package
Full time, permanent position
Free, onsite parking

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.