Job type
PermanentLocation
Stoke-on-TrentWorking Pattern
Full-timeSpecialism
Hr SupportIndustry
Energy, Utilities & MiningPay
£26,000 - £27,000 DOEClosing date
12 Mar 2025
HR & Payroll Administrator, £26,000 - £27,000, Stoke,
Job Title: HR & Payroll Administrator
Department: People Team – HR & Payroll
Reports to: Senior HR Business Partner
Department: People Team – HR & Payroll
Reports to: Senior HR Business Partner
Overall Purpose of the Job:
The HR Assistant will provide comprehensive HR administration and support services, including managing starter/mover/leaver processes, maintaining employee files and HR system records, payroll administration, managing the HR inbox, and providing general support to the HR team. The role ensures that internal customers receive friendly, professional, and high-quality service, aiming to resolve HR and payroll queries accurately and efficiently, while meeting or exceeding KPIs and SLAs.
The HR Assistant will provide comprehensive HR administration and support services, including managing starter/mover/leaver processes, maintaining employee files and HR system records, payroll administration, managing the HR inbox, and providing general support to the HR team. The role ensures that internal customers receive friendly, professional, and high-quality service, aiming to resolve HR and payroll queries accurately and efficiently, while meeting or exceeding KPIs and SLAs.
Key Responsibilities:
- Execute payroll processes accurately, on time, and in compliance with regulations, ensuring 100% accuracy under the guidance of the HR Services and Payroll Manager.
- Process HR and payroll tasks for internal transfers, promotions, family leave, flexible working requests, changes in terms, and terminations promptly and accurately.
- Complete all activities related to external and internal offers and onboarding within the SLAs outlined in the recruitment tracker.
- Ensure a positive onboarding experience for internal movers and new joiners by updating the HR system for payroll in a timely manner and ensuring compliance with right to work and vetting requirements.
- Provide general HR and payroll advice across the full HR remit, responding to manager and colleague requests directly.
- Manage the HR Inbox, ensuring all queries are addressed within the SLA (2 days).
- Maintain accurate employee files and HR system records in line with processing requirements, data inventory, and GDPR compliance.
- Handle administrative tasks related to third-party providers and suppliers, ensuring timely processing of POs and invoices.
- Support HRBPs and HR Advisors with note-taking for ER case work and recruitment activities as needed.
- Generate HR reports and fulfill HR data requests as required.
- Assist the Learning and Development team with reporting and general administrative tasks as needed.
- Participate in or support projects as required, based on business needs.
- Identify opportunities to improve HR and Payroll processes and enhance service delivery.
Essential Knowledge, Experience, and Skills:
- Experience with payroll or HR systems.
- Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel.
- Excellent problem-solving, organisational, communication, and interpersonal skills.
- Ability to manipulate data in Excel to produce reports.
- Strong teamwork and collaboration skills, with a focus on meeting and exceeding customer needs.
- Self-starter with the ability to work under pressure and adapt to changing workloads.
- Experience handling confidential and sensitive information.
- Good knowledge of GDPR data protection legislation and records management principles.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
