Job type
TemporaryLocation
Milton KeynesWorking Pattern
Flexible Working,Full-timeSpecialism
Banking OperationsIndustry
Banking & Financial ServicesPay
70000Closing date
22 Feb 2026
Operations Manager – Portfolio Operations (Existing Business) Temp/ Contract , Temp to Perm
Operations Manager – Portfolio Operations (Existing Business)
Interim | Contract | Temp-to-Perm Options
Location: Milton Keynes (4 days on site)
Sector: UK-Licensed Business Lending
Our client, a UK-licensed business lending organisation, is establishing a new operational site in Milton Keynes. To support this growth, they are seeking an experienced interim specialist to join the leadership team as Operations Manager – Portfolio Operations (Existing Business). This pivotal role will help shape best-practice processes and ensure the smooth running of business-as-usual activity across the loan portfolio.
The Role
As Operations Manager for Portfolio Operations, you will take ownership of all in-life loan management activities, ensuring efficient, compliant and well-controlled BAU operations. Responsibilities include:
- Managing in-life loan servicing and customer support
- Overseeing collections, arrears and payment management
- Ensuring accurate reconciliations and strong financial controls
- Producing and maintaining MI, operational reporting and data integrity
- Maintaining consistent compliance with internal policies and regulatory expectations
- Driving operational improvements and embedding best-in-class processes
- Utilising internal workflow and loan management systems (experience with nCino is advantageous)
About You
We are looking for an experienced operations leader with:
- Proven experience in portfolio operations, loan servicing, collections and arrears management
- Strong capability in running stable BAU operations within a regulated lending environment
- A track record of delivering operational enhancements and process improvements
- Proficiency with operational workflow systems; familiarity with nCino is beneficial.
- The ability to operate effectively in an interim, contractor or temp-to-perm capacity
Engagement Details
- Contract length: 3–6 months initially
- Start date: Mid-January 2026
- Engagement type: Day-rate contract or fixed-term contract options
- Working pattern: 4 days per week on site in Milton Keynes
What to Do Next
If you are interested in this opportunity, please click ‘apply now’ to submit an up-to-date CV or contact us directly to discuss the role.
