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  • Job type

    Contract
  • Location

    London
  • Working Pattern

    Full-time
  • Specialism

    Projects & Change Management
  • Industry

    Technology & Internet Services
  • Pay

    £550pd inside IR35 via Umbrella

Delivery/Product Owner (Customer Care)

Your new role

As a Delivery Owner, you will be responsible for overseeing the successful delivery of software products that support customer care and order-to-cash processes. You’ll work closely with cross-functional teams including delivery leads, scrum teams, architects, support, and business stakeholders to shape and refine complex product requirements. Your role will be key in translating business needs into actionable delivery plans, ensuring transparency, agility, and quality throughout the lifecycle.

  • Product Delivery & Ownership: Manage the end-to-end delivery of shippable products, prioritising the product backlog and ensuring all features meet readiness and completion standards.
  • Stakeholder Engagement: Collaborate with business partners and product owners to incorporate feedback and adapt to evolving needs, maintaining alignment with stakeholders.
  • Agile Delivery Management: Lead agile routines such as sprint planning and backlog refinement, resolve delivery impediments, and monitor KPIs to ensure timely, high-quality outcomes.
  • Testing & Support: Coordinate test preparation and execution, and provide advanced support for applications within your domain.

What you'll need to succeed

  • Proven experience in agile delivery and backlog management.
  • Experience with shippable software products.
  • Strong critical thinking and influencing skills.
  • Ability to translate complex requirements into clear delivery plans.
  • Familiarity with enterprise systems/platforms and integrating software.
  • Excellent communication skills in English; additional languages are a plus.

What you'll get in return

  • High chance of extension - work throughout 2026
  • Flexible working environment.
  • Competitive daily remuneration (paid out weekly)

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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