You will be working for a leading global manufacturer. They are seeking an Office Administrator to come on board and support the service and applications department at their Coventry site.

In this role, you’ll be the first point of contact for incoming queries and site visitors, providing top-tier customer service while efficiently directing requests to the right team members. You’ll oversee the quote-to-invoice process for parts and services, collaborating with overseas accounting firms where necessary. Inventory management, supplier coordination, and shipment preparation will also be key parts of your responsibilities. You’ll also play an integral role in maintaining accurate records, updating databases, and managing correspondence—including handling mail, faxes, and customer follow-ups.

To be successful in this role, you need strong customer-facing skills, excellent organisational skills, and the ability to prioritise effectively. Proficiency in Excel, Word, PowerPoint, and ERP systems is essential. You’ll work independently, communicate clearly, and ensure all processes are completed accurately and on time.

For this role, you will receive a permanent contact alongside an annual salary of £28,000 - £30,000 DOE. The working hours are in the office Monday to Friday, 8am to 5pm (with some flexibility around start and finish times).