Job type
ContractLocation
East KilbrideWorking Pattern
Full-timeSpecialism
Telecoms OperationsIndustry
Technology & Internet ServicesPay
£18.87
Contract Opportunity - Customer Engineer – Desktop Support role - East Kilbride
I hope you’re okay! Are you ready for your next professional adventure? We share your motivation to progress your career and achieve your ambitions – so we want to let you know about the latest Customer Engineer – Desktop Support role in East Kilbride. Check out the details for this vacancy, with a world-leading technology communications company, below:
Location: East Kilbride, Scotland (Onsite)
Contract
2-month contract
Rate
£18.87 per hour (Umbrella)
£14.54 per hour (PAYE)
Hours
Monday to Friday (37.5 hours a week)
- Valid UK driver’s license is essential.
Job Overview
We are seeking a dedicated and technically skilled Customer Engineer to join our Desktop Support team. This hands-on role involves providing break-fix services for desktops and laptops, general IT troubleshooting, and maintenance across multiple customer locations. The ideal candidate will have a strong background in hardware support and basic software deployment, with a commitment to delivering high-quality service and customer satisfaction.
Key Responsibilities:
- Deliver desktop and laptop support, including installation, configuration, troubleshooting, and break-fix services.
- Deploy and configure software using Microsoft Endpoint Manager (MEM).
- Set up mobile devices in line with company documentation and integration standards.
- Perform fault diagnosis, activate network points, and carry out patching and cabling tasks.
- Support small-scale office moves, including relocating IT hardware.
- Maintain accurate documentation and coordinate with the scheduler to manage daily workload.
- Update customer systems (e.g., Assyst, Remedy) with job details, asset data, and service status as required.
Qualifications & Skills:
- HP Accreditation (mandatory) for authorized hardware repairs.
- Proven experience in desktop/laptop break-fix support.
- Familiarity with current Microsoft desktop operating systems.
- Awareness of Microsoft Endpoint Manager (MEM) for software deployment.
- Competence in basic network troubleshooting and fault finding.
- Strong communication and customer service skills.
- Ability to work independently across multiple sites.
Start Date
ASAP
Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling.
Or if it is not quite right for you, but you have someone in mind for the role – please let me know.
