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Your new company

Hays are recruiting for a permanent organised, proactive, and data-driven Marketing Coordinator to support the growth of ecommerce channels. This role is perfect for someone who enjoys working across digital marketing, CRM, and product operations, with a strong focus on systems, automation, and customer experience. You will help execute marketing campaigns, optimise online performance, and manage key data processes within the CRM/ERP stack.

This role is fully office based in Trafford Park, Manchester.

Your new role

Key Responsibilities:

• Support the planning and execution of multichannel digital marketing campaigns (email, social, paid, content, affiliates).
• Brief, proofread, and schedule campaign assets across relevant platforms.
• Monitor campaign performance and produce post-campaign analysis reports.
• Coordinate promotional calendars, product launches, and seasonal events.
• Manage customer segmentation, data hygiene, and audience lists within the CRM.
• Build and schedule email flows, newsletters, and automated lifecycle campaigns.
• Work with Marketing and Ecommerce teams to enhance personalisation and retention strategies.
• Track CRM KPIs such as open rates, conversions and customer retention metrics.
• Support product uploads, inventory updates, merchandising changes, and catalogue maintenance using ERP/CRM systems.
• Ensure data accuracy across stock, pricing, product information, and website listings.
• Assist in the optimisation of product pages to improve customer experience and conversion.
• Support operational workflows between ERP and ecommerce platforms.
• Compile weekly and monthly marketing performance reports using Shopify, Google Analytics, CRM dashboards, and ERP data.
• Identify trends and actionable insights to support ongoing optimisation.
• Maintain internal documentation and process maps for marketing workflows.

What you'll need to succeed

• 3–5 years’ experience in a marketing, ecommerce, or digital coordinator role.
• Strong understanding and hands-on experience with CRM and ERP systems
• Practical experience working with Shopify (store management, product updates, basic troubleshooting).
• Excellent written communication, organisational skills, and attention to detail.
• Comfortable working with data — segmentation, reporting, Excel/Sheets.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Highly organised with strong project coordination skills.
• Curious, proactive, and willing to learn new systems and tools.
• Excellent communicator and team collaborator.
• Commercially minded with a passion for ecommerce growth.
• Detail‑driven and data‑savvy.

What you'll get in return

Salary of up to £40,000, Supportive team environment with strong development opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.