Job type
ContractLocation
Raynesway - DerbyWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
Technology & Internet ServicesPay
£19.85/hr – PAYE£25.77 - UMBClosing date
18 Mar 2026
Contract Role | HAYS
Join a leading independent technology and services provider as a technician 3
Job Overview:
We’re looking for a customer‑focused Tech Engineer to join our team, with a strong emphasis on delivering high‑quality, face‑to‑face support through our Tech Bar. This role is ideal for someone who thrives in a busy environment, enjoys solving problems hands‑on, and takes pride in providing an exceptional user experience. You’ll play a key part in keeping our technology running smoothly across day‑to‑day incidents, requests, and device support.
We’re looking for a customer‑focused Tech Engineer to join our team, with a strong emphasis on delivering high‑quality, face‑to‑face support through our Tech Bar. This role is ideal for someone who thrives in a busy environment, enjoys solving problems hands‑on, and takes pride in providing an exceptional user experience. You’ll play a key part in keeping our technology running smoothly across day‑to‑day incidents, requests, and device support.
Location: Raynesway - Derby
Daily Rate: £19.85/hr – PAYE, £25.77 – UMB
Contract Length: 02nd March 2026 till 02nd February 2027
Key Responsibilities
Tech Bar Support
- Deliver friendly, professional, in‑person IT support at the Tech Bar
- Troubleshoot and resolve hardware, software, mobile, and application issues
- Provide guidance and technical advice to users in a clear, approachable way
Operational Support
- Manage incidents and service requests within agreed SLAs.
- Support device builds, configuration, and troubleshooting
- Assist with user onboarding, ensuring new starters have a seamless experience
- Collaborate closely with the wider IT team to maintain smooth service operations
Key Requirements
- Strong technical background, ideally at 2nd/3rd line level
- Excellent communication and customer service skills
- Proactive mindset with a strong sense of ownership
- A team player who performs well in a fast‑paced environment
- Solid knowledge of Windows, Microsoft 365, and standard end‑user technologies
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
For more detailed information, or to view other vacancies with this organisation, please visit our dedicated recruitment website https://webmicrosites.hays.co.uk/web/computacenter-tech
