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Join a leading independent technology and services provider as a Floorwalker Engineer.

Job Overview:

We are looking to recruit a Floorwalker Engineer who will be providing floorwalking support, troubleshooting, and user coaching to ensure a smooth migration experience.

Shifts: Monday to Friday (37.5 hours)

Contract: 5 weeks

Location: Gogaburn, Edinburgh

Pay Rate: A daily rate, in scope IR35, of £14.90 (PAYE) OR £19.34 (via a Hays Approved Umbrella Company)

Key Responsibilities :

• Be proactive with a visible and approachable presence to answer questions

(not technical troubleshooting)

• Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks

• Explain differences between Zoom and Teams (meeting setup, chat, collaboration

tools)

• Share tips and best practices for effective use of Teams

• Encourage engagement and confidence in using Teams for daily work

• Record all assistance provided to colleagues

Key Requirements:

• Strong knowledge of Microsoft Teams features and functionality

• Ability to communicate clearly and educate users in a friendly, non-technical way

• Familiarity with Zoom to explain migration differences

• Comfortable presenting and engaging with both in-person and remote audiences via Teams

• Excellent interpersonal and facilitation skills

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.