We are recruiting on behalf of a technical specialist to join a medium-sized team within the North Nottingham area where you will be a specialist in your field to provide support to external clients. Previous experience in a 2nd or 3rd Line Support role is required.

Role & Responsibilities:
As part of our commitment to providing comprehensive solutions, we’re expanding our services to include an expert IT support team.

As such, we are actively seeking a self-motivated IT Support Engineer to work with our Service Manager to spearhead the establishment of our new IT support department.

As a key player in this exciting initiative:
• You’ll have the opportunity to shape our services.
• Provide exceptional technical assistance.
• Contribute to our growth.
If you’re passionate about solving IT challenges and thrive in a dynamic environment, we’d love to hear from you!

Qualifications:
• Minimum 2 years of technical support experience (or working for an MSP)
• Proficiency in troubleshooting hardware, software, and network issues.
• Strong communication skills and a customer-oriented mindset.

Required Skills:
• Microsoft Desktop Support
• Microsoft Server Support

Desired Skills:
• Familiarity with Microsoft 365 products.
• Experience with MS365 admin (Intune, Teams, Exchange Online) and Microsoft SharePoint.
• Experience with networking. (CCNA or similar an advantage)
• Hyper-V and/or VMWare
• RMM Tools (Datto, NinjaOne, etc.)

Why Join Us?
1. Cutting-Edge Technology: As we expand our IT support department, you’ll have the opportunity to work with the latest technologies and stay at the forefront of industry advancements.
2. Collaborative Culture: We foster a collaborative and supportive atmosphere where teamwork and knowledge sharing are valued. You’ll be part of a dynamic team that encourages growth and innovation.
3. Career Development: We invest in our employees’ professional development. Whether it’s certifications, training programs, or mentorship, we’re committed to helping you grow in your career.
4. Impactful Work: As a pioneer in communication solutions, you’ll play a crucial role in shaping our IT support services. Your contributions will directly impact our clients’ success.
5. Employee Benefits: We offer competitive salaries, comprehensive benefits, and a flexible work environment. Your well-being matters to us.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.