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Explore and Apply for It Technician jobs in Edinburgh, United Kingdom

  • Job type

    Contract
  • Location

    Edinburgh
  • Working Pattern

    Full-time
  • Specialism

    Infrastructure
  • Industry

    Technology & Internet Services
  • Pay

    PAYE – £14.90/hr (Basic) or UMB – £19.34/hr (Inside IR35)

Hays Contract Role | Floorwalker | Edinburgh EH121HQ

Join a leading independent technology and services provider as a Floorwalker!

Job Overview:
To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.
1 day Paid Online Induction to take place either 28th or 29th May – Work to begin on-site 1st June

Title: Floorwalker
Location: Edinburgh EH121HQ
Rate: PAYE – £14.90/hr (Basic) or UMB – £19.34/hr (Inside IR35)
Start/End Date: 28-May-2026 to 03-July-2026
Work Schedule: Mon–Fri 09:00–17:30

Key Responsibilities
  • Be proactive with a visible and approachable presence to answer questions (not technical troubleshooting)
  • Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
  • Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
  • Share tips and best practices for effective use of teams
  • Encourage engagement and confidence in using teams for daily work
  • Record all assistance provided to colleagues

Key Skills
  • Strong knowledge of Microsoft Teams features and functionality
  • Ability to communicate clearly and educate users in a friendly, non-technical way
  • Familiarity with Zoom to explain migration differences
  • Comfortable presenting and engaging with both in-person and remote audiences via teams
  • Excellent interpersonal and facilitation skills

Qualities
  • Supportive, patient, and approachable
  • Positive attitude toward change and adoption
  • Collaborative and proactive in engaging colleagues

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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