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Explore and Apply for It Technician jobs in Cardiff, United Kingdom

  • Job type

    Contract
  • Location

    Aldershot
  • Working Pattern

    Full-time
  • Specialism

    Infrastructure
  • Industry

    Technology & Internet Services
  • Pay

    £18.87 Per Hour, Inside IR35

IT Support Technician - £18.87 Per Hour, Inside IR35 – On-site – SC Clearance Required

IT Support Technician
£18.87 per hour – Inside IR35
Aldershot - On-Site
Contract until December 31st 2025
SC cleared


Your new company

A large government organisation.


Your new role

Working as part of a dynamic team, you will be providing 1st and 2nd line on-site user support. This includes analysing incidents, problems & service requests, proposing solutions and helping implement them. You will also be responsible for any escalation and follow-up.


What you'll need to succeed

  • Must have SC Clearance
  • Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.
  • Hub stock management, including asset management of kit in/out (Scan items in/out of locations) as per contract
  • Effective Management of disposals that go through their Hub as per contract
  • Triage and perform hardware repairs of ‘in warranty kit’ and liaise with vendors for parts and returns as per contract.
  • Locker replenishments where appropriate as per contract.
  • Highlight potential issues with service/potential service improvements to their Team Leader
  • Follow any agreed processes and procedures either by the Authority (site regulations etc) or Computacenter’s own.


What you'll get in return

  • £18.87 Per hour, inside IR35
  • Maintain SC Clearance


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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