Job type
ContractLocation
WorcesterWorking Pattern
Full-timeSpecialism
Technical And ProductionIndustry
Technology & Internet ServicesPay
£19.38/Hr through PAYE
IT Support Technician - Worcester
Job Title:
IT Support Technician
Shift Hours:
Shared shifts covering 08:00 – 17:00
Shift Hours:
Shared shifts covering 08:00 – 17:00
Overview:
We are seeking motivated and enthusiastic IT Support Technicians to join our team at the Worcester Royal Hospital. This is a mobile, customer-facing role, providing IT support and floorwalking services across the hospital's Worcester and Redditch sites. If you are passionate about delivering exceptional customer service and have a strong background in IT Support within MS Windows environment, we encourage you to apply.
We are seeking motivated and enthusiastic IT Support Technicians to join our team at the Worcester Royal Hospital. This is a mobile, customer-facing role, providing IT support and floorwalking services across the hospital's Worcester and Redditch sites. If you are passionate about delivering exceptional customer service and have a strong background in IT Support within MS Windows environment, we encourage you to apply.
Responsibilities:
- Provide on-site IT support across hospital locations, diagnosing issues and delivering effective break/fix solutions.
- Perform floorwalking services to proactively support users.
- Engage with users to address technical concerns while delivering high-quality customer service.
- Maintain and troubleshoot IT systems in an MS Windows environment.
- Handle administrative tasks as required.
- Collaborate with team members and work independently in a fast-paced healthcare environment.
Requirements:
- Strong IT support skills, with experience in diagnosing and resolving issues in an MS Windows environment.
- Excellent interpersonal and communication skills, with a focus on customer service.
- Ability to work well independently and within a team.
- Enthusiastic and keen to learn in a busy and challenging environment.
- Good administrative skills.
- Previous NHS experience is desirable but not essential.
