Job type
ContractLocation
DerbyshireWorking Pattern
Full-timeSpecialism
InfrastructureIndustry
AutomotivePay
£19.85 /hr (PAYE) OR £25.75 /hr (UMB)
Contract Opportunity - End User Support Technician - Derby
Join a leading independent automotive and services provider as an End User Support Technician (Technician 3)!
Job Overview:
This role involves providing end-to-end IT support, including hardware troubleshooting, device builds, and software support. It also includes delivering user assistance through a Tech Bar and managing 2nd line support tickets to ensure smooth day-to-day operations.
Location: Derby DE24 9GJ
Daily Rate: An hourly rate, in-scope IR35, of £19.85 (PAYE) OR £25.75 (via a Hays Approved Umbrella Company).
Start Date: 22 Jun 2026 – 18 Jun 2027
Shift Pattern: Mon - Fri 09:00 - 17:30
Key Responsibilities
- Hardware Support & Break/Fix: Perform troubleshooting, diagnostics, and repair of laptops, desktops, and related hardware components.
- Device Builds: Build, configure, and deploy laptops and desktops according to corporate standards.
- Tech Bar Support (3 Days per Week on a Rota): Provide face-to-face technical assistance to end users, offering quick resolutions and guidance.
- Software BAU & 2nd Line Support: Work on day-to-day operational tasks, including managing and resolving 2nd line support tickets and providing remote desktop assistance.
Key Requirements
Must Have SC Clearance
Additional Information
Interview Process: MS Teams/F2F
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
