Find and Apply for It Support Jobs

Your new company

An exciting opportunity has arisen with a well-performing and high-profile client based in the south-west that delivers high-quality IT support across secure environments. This is a fantastic opportunity to contribute to mission-critical operations while working within a structured and supportive team.

Your new role

• Managing queue tickets for your hub and surrounding spokes to meet service level agreements.
• Handling asset management and stock control, including scanning items in/out of locations.
• Coordinating hardware disposals in line with contractual obligations.
• Performing triage and hardware repairs for in-warranty equipment, liaising with vendors for parts and returns.
• Replenishing IT lockers as required.
• Identifying service issues and suggesting improvements to your Team Leader.

What you'll need to succeed

• Active SC Clearance (essential).
• Experience in IT support or service desk environments.
• Strong organisational skills and attention to detail.
• Ability to follow structured processes and manage assets effectively.
• Confidence in liaising with vendors and internal teams.
• A proactive approach to problem-solving and service improvement.

What you'll get in return

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.