Explore and Apply for Income Officer jobs in Norwich, United Kingdom

Your new role

We are seeking an experienced Mechanical & Electrical Engineer to join our Property & Asset team, playing a key role in the contract management, inspection, and technical assurance of a wide range of M&E building services across our housing portfolio.
This is a highly technical, operationally focused role, acting as the subject-matter expert (SME) for M&E services, supporting internal teams and ensuring service contracts are delivered safely, compliantly, and to a high standard.
Key Responsibilities

Manage and oversee a range of M&E service contracts, ensuring performance, compliance, and value for money
Undertake pre‑ and post‑inspection works, validating contractor quality and technical compliance
Act as the M&E technical lead, providing expert guidance across asset management, compliance, repairs, and operations teams
Support contract support officers and operational teams by responding to M&E technical queries, defects, and escalations.
Manage and resolve all M&E-related issues, including mechanical, electrical, gas, and associated building services
Ensure statutory compliance, health & safety standards, and best practice are consistently met
Build effective working relationships with contractors, consultants, and internal stakeholders

Out of Hours Requirement

Participation in an out-of-hours rota twice per week
Paid at £150 per shift, equating to approximately £14,400 additional annual income

What you'll need to succeed

You will be a technically credible and confident M&E professional with:

Proven experience in Public Sector Housing M&E service contract management, inspections, and technical assurance
Strong working knowledge of M&E services within housing, estates, or complex built environments
The ability to act as a trusted adviser and SME across multidisciplinary teams
Excellent communication and stakeholder management skills
A proactive, solutions-focused approach with strong attention to detail

Qualifications
HNC or HND in Building Services Engineering or BEng (or equivalent) in a relevant engineering discipline
18th Edition Wiring Regulations
2391 Inspection & Testing (or equivalent)
Strong technical competence across all areas of M&E engineering, including:
Mechanical systems
Electrical systems
Gas systems
Associated compliance and safety requirements

Essential Requirements
Full UK driving licence
Access to your own vehicle, which will be used for work-related travel
Mileage will be claimed in accordance with organisational policy.

What you'll get in return

Salary: £46,634 – £51,815 per annum
Out-of-hours earnings: circa £14,400 per year
27 days annual leave, plus bank holidays
Excellent pension scheme and benefits package
Hybrid working with a strong site-based presence
The opportunity to work for a respected G15 housing association, delivering safe, high-quality homes for residents

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.