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  • Job type

    Temporary
  • Location

    Welwyn Garden City
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Government & Public Services
  • Pay

    14.00

Strong administrative skills, organisational & customer service skills, call & complaint handling

Your new company


An opportunity to support a local government organisation where they strive to provide exceptional services to our community. My client is currently seeking a motivated and detail-oriented customer service advisor to support the repairs team to ensure a smooth operation.


Your new role


  • Coordinate and schedule repair and maintenance tasks
  • Liaise with customers, contractors, suppliers, and internal teams to ensure timely completion of work
  • Maintain accurate records of all repair activities and update relevant databases
  • Handle enquiries and provide excellent customer service to residents and stakeholders
  • Assist in the preparation of reports and documentation


What you'll need to succeed


  • Proven experience in administrative roles
  • Strong customer service and compliant handling skills
  • Strong organisational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Ability to work independently and as part of a team.


What you'll get in return


Training and support
Friendly work environment
Parking on-site
Possibility to go permanent for the right candidate


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.