Job type
TemporaryLocation
Welwyn Garden CityWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Government & Public ServicesPay
14.00
Strong administrative skills, organisational & customer service skills, call & complaint handling
Your new company
An opportunity to support a local government organisation where they strive to provide exceptional services to our community. My client is currently seeking a motivated and detail-oriented customer service advisor to support the repairs team to ensure a smooth operation.
Your new role
- Coordinate and schedule repair and maintenance tasks
- Liaise with customers, contractors, suppliers, and internal teams to ensure timely completion of work
- Maintain accurate records of all repair activities and update relevant databases
- Handle enquiries and provide excellent customer service to residents and stakeholders
- Assist in the preparation of reports and documentation
What you'll need to succeed
- Proven experience in administrative roles
- Strong customer service and compliant handling skills
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to work independently and as part of a team.
What you'll get in return
Training and support
Friendly work environment
Parking on-site
Possibility to go permanent for the right candidate
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.