Job type
ContractLocation
SloughWorking Pattern
Full-timeSpecialism
Technical And ProductionIndustry
Technology & Internet ServicesPay
£25.15 (via Umbrella Company)
Job Opportunity For Senior Deskside Support Engineer
About the role
As a Senior Deskside Engineer you will be installing and configuring lab software and computers based on established documentation, managing network socket connections, and supporting the integration of vendor-supplied systems.
Tell me more, tell me more…
Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:
You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.
Shifts: Monday to Friday (37.5 hours)
Location: Slough Berkshire
Working Hours : 09:00am to 5:30pm
Contract Duration: 01-Oct-25 - 31-Mar-26
Roles and Responsibilities:
- Assist with installation of laboratory software based on approved software catalogue
- Oversee physical network socket connections between switches and patch panels in lab areas
- Prepare, install, and configure laboratory computers according to governance and documentation standards
- Support installation of new computerized lab instruments in collaboration with key users and vendors
- Monitor and troubleshoot Comm Vault lab client backup tickets using CommCell Console
- Participate in Windows lifecycle management activities (e.g., upgrades, patching)
- Maintain accurate records of lab assets in CMDB and Lab Inventory systems
- Provide general troubleshooting and technical support for lab clients
Other stuff we’re potentially looking for:
- Proven experience in deskside or IT support roles, preferably in a laboratory or healthcare setting
- Strong understanding of network infrastructure and hardware setup
- Familiarity with Comm Vault backup systems and Windows OS lifecycle management
- Experience with CMDB and asset inventory tools
- Ability to follow structured documentation and governance protocols
- Excellent troubleshooting and communication skills
- Comfortable working in a regulated, documentation-heavy environment
What’s in it for you? –
Our client loves to reward their people for doing a great job.
- This is 5 day per week onsite contract.
- A daily rate, in-scope IR35, of £ 19.38 (PAYE) OR £25.15 (via a Hays Approved Umbrella Company).
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.