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Discover new job roles in Scotland, United Kingdom

  • Job type

    Contract
  • Location

    Edinburgh
  • Working Pattern

    Full-time
  • Specialism

    Administrators
  • Industry

    Supply Chain & Logistics
  • Pay

    £17.87/Hr through UMB

Scheduler

Scheduler

Rate
£18.27/Hr through UMB
£14.36/Hr through PAYE

Location
Edinburgh EH1 2DH

Contract: 3 Months contract

Job Description:
Experience required
  • An administrator/Scheduler is required to process leaver requests and incidents/requests management of IT tickets on behalf of client.
  • The candidate will be expected to follow a clearly defined process for these requests.
  • Experience in the following areas would be preferable:
  • Ability to work as part of a team
  • Take ownership of customer hardware request and break-fix
incidents
  • Scheduling and manage an engineer’s workload
  • Deal with customer escalation and escalate up when required
  • Able to multitask and plan schedules
  • Great customer service skills
  • Accuracy and attention to detail are paramount.
  • Ability to work under their own initiative
  • Excellent communication skills
  • Ability to work under pressure within a fast-moving customer environment
  • Experience of ServiceNow IT Service Management Platform

Next Stage
Conversation with recruiter to assess suitability.

Start Date
ASAP


Interested in applying? Just reply with an up-to-date copy of your CV on Jatin.bhuranda@hays.com to get the ball rolling.
Or if it is not quite right for you, but you have someone in mind for the role – please let me know.
For more detailed information, or to view other vacancies with this organisation, please visit our dedicated recruitment website  https://webmicrosites.hays.co.uk/web/computacenter-tech