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Customer Service Team Member

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  • Job type

    Temporary

  • Location

    Belfast

  • Working Pattern

    Flexible Working,Full-time

  • Specialism

    Customer Services

  • Industry

    Banking & Financial Services

  • Pay

    £14.50 per hour
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Customer Service Team Members need on an ongoing basis - hybrid and £14.50 per hour!

Join our client as a Customer Service Team Member
Location: Belfast, Northern Ireland (Hybrid)
Contract Type: Full-Time / Temporary (6 months, possibility to be extended)
Salary: £14.50 per hour
Industry: Banking & Financial Services

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, people-focused environment? If so, we’d love to hear from you!


Your new role
As a Customer Service Team Member, you’ll be the first point of contact for our client's customers—whether they’re visiting a branch, calling in, or reaching out online. You’ll play a key role in helping them manage their finances, resolve queries, and feel confident about their banking choices.

Key Responsibilities
  • Provide friendly, efficient, and accurate service to all customers
  • Handle a wide range of customer queries and transactions
  • Promote our digital services and support customers in using them
  • Identify customer needs and refer them to appropriate banking specialists
  • Maintain compliance with all regulatory and security procedures

What you'll need to succeed
What We’re Looking For

  • Excellent communication and interpersonal skills
  • Previous experience in a bank is a must.
  • A genuine passion for helping people
  • Ability to work well in a team and under pressure
  • Strong attention to detail and problem-solving skills
  • Previous customer service experience (banking experience is a plus, but not essential)


What you'll get in return
  • Flexible working options available
  • A supportive and inclusive work environment
  • Comprehensive training and development opportunities
  • Competitive salary and performance-based bonuses
  • Generous holiday allowance and pension scheme
  • Employee wellbeing programs and staff discounts

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.