Your new company

You'll be working for a reputable market-leader within the retail industry who is looking for a Customer Service Advisor to be based across the central belt of Scotland. With an aggressive growth plan and the vision to become a better leader in its field, it continues to gain market share over its competitors.

Your new role

As an outgoing and self-starting individual, your primary responsibility is to manage and execute a range of customer and administrative-focused tasks. Providing excellent service to clients, you will contribute to improving the operation's productivity.

• Build and maintain strong relationships with local partners, businesses and stakeholders
• Deliver onboarding sessions, training and ongoing support to clients
• Represent the company at events, meetings and promotional activities
• Gather feedback and insights to help improve services and customer satisfaction
• Collaborate with internal teams to ensure seamless service delivery

What you'll need to succeed

To ensure your success in this highly visible role, you will have:

• Experience in a customer-facing, retail or sales position
• Proactive attitude
• Ability to build rapport and develop professional relationships
• IT skills and proficiency using CRM software
• Excellent written and verbal communication skills
• Access to your own vehicle

What you'll get in return

• Competitive salary and performance-based bonuses
• Travel allowance
• Remote-working with weekly travel required
• Opportunities for professional development and career growth
• Supportive and collaborative work environment
• 33 days annual leave

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.