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Quotes Coordinator

4710631
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  • Job type

    Permanent

  • Location

    Cookstown

  • Working Pattern

    Full-time

  • Specialism

    Administrators

  • Industry

    Engineering

  • Pay

    negotiable
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Quote Coordinator – Cookstown

The company:

Our client an award-winning organisation based in Cookstown is firmly established as one of Europe’s largest manufacturing organisations and is a market leader in their industry. They are a family-run company and have successfully been trading for over 30 years and now have sites across Europe.
They are recruiting for a Quote Coordinator. This is a 12 month contract initially to cover maternity. Hours of work are Monday-Friday 9-5. Salary can be discussed at interview.

As Quote Coordinator duties include:

  • Delivering excellent levels of customer service
  • Building strong working relationships with existing and potential customers
  • Co-ordinating a high volume of quotations for a wide range of products
  • Collaborating with internal teams to support the delivery of technically accurate, timely and commercially astute quotations
  • Communicate effectively via email, on the phone and in person
  • Instil and maintain a customer service culture (internal and external) where the customer always comes first
  • Check leads to identify and remove duplicate entries at the earliest opportunity
  • Review and triage quotations requests from existing and potential customers – internal and external
  • Understand customer requirements to support the provision of accurate and time-sensitive quotations
  • Co-ordinate the collection of all necessary information
  • Enter the baseline information required on the company’s Customer Relationship Management (CRM) system
  • Ensure that all documentation supporting quotations requests is uploaded to the company’s CRM system before opportunities are released for quoting
  • Collaborate and communicate with internal teams to manage the work flow and ensure quotations are completed accurately and on time
  • Prepare and maintain a repository of templates and response content for managing enquiries
  • Work closely with Sales Managers to ensure that customers’ needs are understood and met, if not exceeded
  • Seek feedback from customers (internal and external) to support continuous improvement in service levels and conversion rates
  • Deal with customer queries and provide updates on progress

What you get in return
You will get an excellent starting salary, hybrid working from home 1 day a week after training, 32 days holidays, 5% pension and a great opportunity to join a reputable leading engineering firm.

If you are interested in this role please call Brian in Hays on 02838 445800 or email cv