Job type
TemporaryLocation
GloucestershireWorking Pattern
Full-timeSpecialism
Social HousingIndustry
Property & Real EstatePay
£17.24 per hour (inclusive of holiday pay)
Housing Officer required - Home-based with travel across Cheltenham, Gloucester, Worcester, and South Wales
Your new company
You’ll be working with a respected housing provider delivering intensive housing management services to vulnerable tenants across multiple regions. The organisation is committed to maintaining safe, secure, and well-managed accommodation while supporting tenants to sustain their tenancies and improve their quality of life.
Your new role
Responsibilities include:
• Deliver intensive housing management services across your patch
• Conduct regular room health & safety inspections
• Manage voids, lettings, rent arrears, and tenancy breaches
• Maintain property inventories and replenish items as needed
• Facilitate access for contractors and monitor maintenance quality
• Ensure compliance checks (e.g. gas, legionella) are completed on time
• Monitor and review CCTV footage where appropriate
• Prepare documentation for tenancy-related legal proceedings
• Promote safeguarding and report incidents or near misses
• Support Housing Benefit claims and liaise with relevant teams
What you'll need to succeed
• Experience in tenancy management and working with vulnerable people
• Knowledge of housing law and welfare benefits
• Ability to travel independently across the region
• Access to a car and full driving licence with business insurance
• Strong organisational and communication skills
• CIH Level 3 qualification (desirable)
What you'll get in return
• Competitive hourly rate of £17.24 (inclusive of holiday pay)
• Mileage paid at 30p per mile from home to properties
• 20-day holiday (increasing by 1 day per year for the next 5 years)
• Flexible working with autonomy over your diary
• Supportive team and meaningful work in the community
• Access to Hays Temp Worker benefits including pension and training
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
