We have an exciting opportunity to recruit a Housing Officer on a permanent basis on behalf of an established housing association, where you will be responsible for overseeing the day-to-day housing, tenancy and estate management within your own designated patch across Crewe and surrounding areas.

This is a 35 hour per week, hybrid role, with a competitive salary and car allowance.

Your new role

• Managing own caseload of ASB & other tenancy breaches including all legal casework - gathering evidence, preparing witness statements, court applications and presenting evidence

• Being visible within the community - acting as first point of contact to customers, taking ownership for customer queries and identifying any support needs

• Plan and deliver community engagement events

• Lettings, signups, viewings, voids and repairs

• Regular inspections of properties and estates - ensuring compliance with health & safety regulations including Gas/Electrical Certs

• Income management

• Tenancy sustainment

What you'll need to succeed

• Experience of delivering housing & tenancy management services and an understanding of relevant housing & ASB legislation

• Experience of dealing with a diverse range of customers and working with specialist support groups

• Understanding of welfare benefits system

• Working knowledge of safeguarding adults & children

• Own vehicle with ability to travel to and from various locations throughout working day

What you'll get in return

• Permanent contract

• Competitive salary plus car allowance

• Hybrid working

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.