IT Systems Administrator

Horsforth

Up to £32,000

Your new role

We are seeking a reliable and detail-oriented IT Systems Administrator to support and maintain the IT infrastructure for our site. This role is essential in ensuring a stable, secure, and efficient IT environment that supports day-to-day business continuity and production systems.

You will have ownership of the local infrastructure but work closely with and receive training and support from our wider group IT function.

Responsibilities

Provide first and second-line technical support to staff across office and production environments.

Maintain on-premises infrastructure: servers, networking, backups, and security patching

Manage server virtualization technologies like Hyper-V.

Manage user accounts and permissions through Active Directory and ensure the correct implementation of Group Policy Objects (GPOs).

Install, configure, and maintain IT hardware (PCs, laptops, printers, mobile devices).

Manage software installations, updates, and licensing compliance.

Monitor and maintain network infrastructure

Troubleshoot and resolve hardware, software, and network issues promptly.

Maintain regular data backups and support disaster recovery procedures.

Support cloud-based services such as Microsoft 365 and ensure secure access.

Implement and monitor cybersecurity measures including antivirus, firewalls, and access controls.

Maintain accurate IT documentation, asset registers, and user manuals.

Report through Halma IT audit processes

Implement required cybersecurity policies as required.

Liaise with external IT service providers and vendors as required.

Provide basic IT training and guidance to staff to ensure effective use of systems.

Experience needed

Proven experience in an IT support or technician role.

Strong knowledge of Windows environments and common business applications.

Familiarity with networking protocols

Experience with Microsoft 365

Understanding of cybersecurity best practices.

Excellent troubleshooting and communication skills.

Strong customer service orientation and a proactive mindset.

Ability to work independently and manage multiple tasks effectively.

Relevant certifications advantageous.

**This role is also available as Part-Time**