Explore and Apply for Facilities Assistant jobs in Manchester, United Kingdom

• Act as the first point of contact for all facilities-related enquiries, logging and managing requests through the CAFM system to ensure timely resolution.
• Build and maintain strong relationships with building occupants and floor leaders, holding regular meetings to communicate updates, issues and outstanding work.
• Maintain a visible presence across the workplace, proactively checking shared areas, desks and collaboration spaces to ensure they are clean, tidy and welcoming.
• Monitor service delivery standards across the allocated area, sharing best practice with colleagues to continuously improve performance
• Play an active role during fire and emergency procedures in line with site requirements

• Proven experience in a customer-focused environment with strong interpersonal and communication skills
• Experience using CAFM systems, including logging jobs, producing reports and raising purchase orders
• Strong IT skills, with competence in Microsoft Word, Excel, PowerPoint and Outlook
• A flexible, adaptable approach with good problem-solving skills and the ability to handle challenging situations positively
• A formal Health & Safety qualification (e.g. IOSH) is desirable.

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