Explore and Apply for Facilities Assistant jobs in Co Antrim, United Kingdom

Your new company

We are recruiting for a housing association based in Blackpool, they are looking to recruit a full time and a part time member of staff to support their repairs team.

Your new role

This role/s will be supporting the repairs team taking inbound calls from tenants who are looking to book in any repairs required or if they have any issues to report. You will triage and calls coming in and forward to the relevant teams when required or you will b able to support with booking repairs in to be completed.

These roles are full time office based, there is no option for hybrid working. The full time role would be 35 hours per week working on a rota basis Monday - Friday between the hours of 8am - 5pm. The part time role would be 18.5 hours per week, working Monday and Tuesday all day and Wednesday morning.

What you'll need to succeed

It is essential the successful candidate/s has worked within a call centre environment and you will be confident dealing with inbound calls. You will be a good communicator who can be empathetic and you will at times be dealing with vulnerable customers. Ideally you will have some knowledge of housing/repairs but this is not essential.

What you'll get in return

You will receive a competitve rate of pay and you will receive on the job training.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.