Your new company

As a Housing Outreach Officer, you will pick up and respond to complaints across the city of Birmingham. You will make community housing visits assessing Health & Safety, as well as respond to complaints such as fly tipping. You will lease with external parties such as waste enforcement and highway maintenance. You will also be expected to report and escalate any other matters to the relevant internal Birmingham City Council teams.

What you'll need to succeed

In order to succeed in these roles, you will need a full UK driving licence and access to your own vehicle that complies with the clean air zone in Birmingham City Centre. You must also possess or be willing to add business insurance to your policy. A further requirement is a background in Social Housing – this could be a housing officer, neighbourhood officer, homelessness officer etc. You will need knowledge of Legislation and Part 6 and 7 of the Housing Act. These roles will be an ASAP start once compliant. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.

What you'll get in return

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.