Job type
TemporaryLocation
ThetfordWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Government & Public ServicesPay
£16.18 (Including holiday)
Parking Assistant (Customer Services | Thetford | Immediate start
Your new company
A well-established organisation with offices in Thetford.
Your new role
This is a newly created temporary Parking Assistant/Customer Services job to support my client through a busy period. You will be working as part of an experienced and collaborative team. This is primarily a customer service role, but may also involve a range of general support functions including, administration, contractor liaison, and support for ensuring that everything in this business unit runs smoothly.
Key work areas include:
- Monitor the shared parking inbox, responding to car parking queries from the public, as well as internal general enquiries.
- Handle visitor queries over the phone when required, and action any call back requests from our visitors.
- Liaise with external contractors and suppliers to manage parking equipment service requests raised by our internal district teams.
- Process visitor refunds as required.
- Support the Membership team on parking issues.
- Any other parking related tasks reasonably requested by your line manager.
What you'll need to succeed
To succeed in this role, you will require
- Exemplary written and oral customer service skills.
- Excellent organisation and communication skills.
- Proven administrative ability and strong attention to detail.
- Competent IT user with experience of Microsoft suite of applications (Excel, Word, Teams and Outlook).
What you'll get in return
In return, you will be offered:
- 37 hours per week
- Core hours 9–5
- Hybrid working pattern
- On-site parking
- Start date 1st June
- Expected duration, through to 13th September
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
