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Explore and Apply for Customer Service Representative jobs in Kent, United Kingdom

  • Job type

    Permanent
  • Location

    Bromley
  • Working Pattern

    Flexible Working,Full-time
  • Specialism

    Property And Surveying
  • Industry

    Government & Public Services
  • Pay

    £45,000 plus package

Technical Officer/ Clerk of Works (Repairs & Maintenance)

Technical Officer/ Clerk of Works (Repairs & Maintenance)
Based in South East London/ Kent
Circa £45,500 + benefits
Applications close: 22nd June

About the Organisation
We are working exclusively with Keniston Housing Association, a well-respected, community-focused housing provider committed to delivering high-quality homes and excellent service to its residents.
As a smaller organisation, Keniston offers a hands-on, collaborative environment where individuals can make a visible impact and take real ownership of their work.
The Role
Keniston is seeking a Technical Officer to support the delivery of responsive repairs, voids, and planned maintenance across its housing stock.
This is a varied, site-focused role where you’ll act as the key technical point of contact, ensuring works are delivered to a high standard, on time, and with excellent customer service.

Key Responsibilities
  • Carry out pre- and post-inspections of repair works, identifying defects and ensuring quality standards are met.
  • Diagnose building issues and specify appropriate remedial works
  • Oversee void properties, including inspections, scoping works, and monitoring progress to completion
  • Act as Clerk of Works on larger void projects and planned programmes such as redecorations and component replacements
  • Manage contractors on site, ensuring delivery against time, cost, and quality expectations
  • Provide technical advice to internal teams and support decision-making on repair issues
  • Identify major defects or insurance-related issues and support claims processes
  • Maintain accurate records and reporting using digital systems

About You
  • Strong practical knowledge of building construction, repairs, and defect diagnosis
  • Experience in a Technical Officer, Repairs Inspector, Clerk of Works, or similar role
  • Background in housing, property maintenance, or construction
  • Confident managing contractors and overseeing work on site.
  • Excellent communication skills with a focus on customer service and resident satisfaction
  • Ability to manage multiple priorities and work independently
  • Full UK driving licence and access to a vehicle required

Why Join Keniston?
  • Opportunity to work in a close-knit, supportive team
  • A hands-on role with real ownership and variety across repairs, voids, and projects
  • Strong focus on delivering high-quality homes and resident outcomes
  • Chance to make a visible impact within a community-driven organisation

How to Apply
This role is being managed exclusively. For more information or a confidential discussion, please get in touch.

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