Explore and Apply for Customer Service Representative jobs in Cheltenham, United Kingdom

Your new company

You’ll be joining a dynamic organisation dedicated to delivering outstanding service to its loyal customer base. Known for its collaborative culture and commitment to excellence, the company puts strong customer relationships and operational efficiency at the heart of everything it does.

Your new role

As a Customer Service Advisor, you’ll take full ownership of a portfolio of customer accounts and driver routes. Your key focus will be maintaining and growing long-standing client relationships while ensuring seamless day-to-day operations. From processing orders and coordinating deliveries to resolving queries and working closely with drivers, you’ll be an essential link between customers and the wider team. Your role will be based on site in the office, Monday to Friday, 8:30–17:00.

What you'll need to succeed

You will have worked within a professional customer service environment previously (phone-based) and will therefore have excellent communication and relationship-building skills. You will have strong attention to detail and organisational abilities as well as a proactive approach to problem-solving and account retention.

What you'll get in return

You will be offered a salary of just over £25,000 alongside a generous benefits package. You will be joining a supportive and professional team that values your input and contributions. There are opportunities for growth and continuous learning.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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