Explore and Apply for Customer Service Representative jobs in Cambridge, United Kingdom

Your new company

My client is a well-established and stable European-owned business.

Your new role

• Data processing customer orders
• Booking haulage for deliveries via online carrier systems and via email
• Tracking and tracing deliveries
• Communicating directly with customers and suppliers on the telephone and via e-mail
• Recording and responding to customer complaints
• Liaising with the warehouse team to ensure customer orders are handled promptly
• Investigation of stock-related queries
• General administration tasks as required

What you'll need to succeed

To succeed in this role you will require:

• A great telephone manner
• Competent IT skills, particularly MS Office
• A confident, positive communicator at all levels
• Previous administrative experience and proven organisational skills are vital
• Knowledge of import/export procedures and logistics admin are desirable
• You must be able to work under your own initiative but also within a team

• Monday to Friday 8-5
• On-site parking
• £competitive salary

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.