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Find and Apply for Customer Service Representative Jobs

  • Job type

    Temporary
  • Location

    Normanton, Wakefield
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Retail & Consumer Goods
  • Pay

    12.30
  • Closing date

    18 Jul 2025

Customer Service | Inbound Calls | Temporary Role | Office-Based

I am working with a client who is looking for a Customer Experience Representative to join them in an ongoing temporary role based in Normanton. This is a fully office-based role where your communication skills, attention to detail, and ability to build strong customer relationships will shine.

What you'll be doing:
  • Handling inbound calls and emails with professionalism and care
  • Proactively upselling and identifying new opportunities
  • Building strong relationships with your customer portfolio
  • Promoting campaigns and supporting category growth
  • Hitting daily, weekly, and monthly KPIs and sales targets
  • Keeping customer data accurate and up to date
  • Contributing to a positive, collaborative team culture

  • What we're looking for:
  • 2+ years’ experience in a similar customer-focused role
  • A confident communicator with strong negotiation skills
  • Proficient in Microsoft Office (Outlook, Word, Excel)
  • Organised, adaptable, and target-driven
  • A team player who thrives in a busy environment

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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