Job type
TemporaryLocation
Normanton, WakefieldWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Retail & Consumer GoodsPay
12.30Closing date
18 Jul 2025
Customer Service | Inbound Calls | Temporary Role | Office-Based
I am working with a client who is looking for a Customer Experience Representative to join them in an ongoing temporary role based in Normanton. This is a fully office-based role where your communication skills, attention to detail, and ability to build strong customer relationships will shine.
What you'll be doing:
- Handling inbound calls and emails with professionalism and care
- Proactively upselling and identifying new opportunities
- Building strong relationships with your customer portfolio
- Promoting campaigns and supporting category growth
- Hitting daily, weekly, and monthly KPIs and sales targets
- Keeping customer data accurate and up to date
- Contributing to a positive, collaborative team culture
- What we're looking for:
- 2+ years’ experience in a similar customer-focused role
- A confident communicator with strong negotiation skills
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Organised, adaptable, and target-driven
- A team player who thrives in a busy environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
