Find and Apply for Customer Service Assistant Jobs

Are you passionate about delivering high-quality products and services that make a real impact? My client is looking for an enthusiastic and organised Assistant Product Co-Ordinator to support their Product Team in the end-to-end delivery of customer-driven solutions that meet industry needs and objectives. This is a fantastic opportunity to work collaboratively across teams, develop your product knowledge, and contribute to the success of services that support the UK construction industry.

Key Responsibilities:
- Coordinate delivery activities across internal and external teams.
- Monitor performance against service level agreements.
- Support financial tracking and reporting for products and services.
- Assist in resolving customer complaints and feedback.
- Analyse data to inform product performance and delivery.
- Share insights and reports across teams to support decision-making.
- Build and maintain strong working relationships across the business and with external stakeholders.
- Represent the company at internal and external meetings.

Essential Skills & Experience:
- Confident communicator across written, verbal, and face-to-face formats.
- Strong customer focus and relationship-building skills.
- Ability to work independently and as part of a team.
- Excellent organisational and problem-solving abilities.
- Numerate and computer-literate with attention to detail.
- Experience in stakeholder engagement and customer service.

Desirable:
- Experience supporting product or service delivery.
- Background in product/service or project management environments.

This is an additional role required by the client, and the temp contract is initially for 3 months, but could be longer. The role is based in Bircham Newton, but hybrid working will be offered once fully trained.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.